This past week I have been thinking a lot about training. Some of the thoughts that I have had are - What is effective training? and How can I improve the training that I give my employees? For the HR class I have been working on a paper where I interviewed two people from different businesses. I learned a lot. What impressed me the most was what Bruce from Smile Reminder told me... "Successful businesses feel confident, which is a direct response to being properly trained!” He also told me, “Even with all the knowledge and training the employee must be given the opportunity to exercise their new ability. The employee must have the opportunity to do what they were trained on themselves.”
In class and for the chapter readings I have a better understanding for the importance of performance management reviews. These need to be more than just a boss reviewing an employee’s performance. It needs to be based on the knowledge of desired output (from the employee), measurability of performance, documentation, and then review of those performances. The reviews must include feedback from the boss and the employee. These reviews need to be often, rather than yearly. When the reviews are done effectively they produce retention, better constructive performance, employee appreciation, and quicker training of company/job expectations. That is why performance management is so important!... that reminds me... I need to do those this week at work :-)
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